FAQs

Last updated: Dec 12th, 2018

General

What PHP framework Quickdate is built on?

We don’t use any types of frameworks, the script is full pure PHP code.

When is the next update coming up? what is the new features?

There is no specified date for every new update.

Which host provider do you recommend for Quickdate?

We recommend you to use Godaddy, Hostwinds, Bluehost

Can I use this platform in more than one domain?

With one purchase code you can use it on one domain name. You need to get new license for each domain name, please check Envato Help Page for more information about licenses http://codecanyon.net/licenses/standard.

Why I get 404 when I visit admin panel or when I logout?

Please make sure that the .htaccess file is uploaded to your server and updated to latest version.

If the file is exists, but you still face this issue, please contact your host provide, and let them enable mod_rewrite.

If you are using a VPS with Ubuntu Linux installed, please follow this guide.

If you use Nginx in your server, please follow the last step in the installation page.

Why I get 500 internal service error?

This may cuase due folder permission error, or apache issue, please contact your host provider and let them fix it for you.

Features

How to setup the social login apps?

Where can I access the admin panel?

Login to the site using your admin credentials, then visit yoursite.com/admin-panel

Where can I modify the HTML tamplates?

You can find the layout files in ./themes/default/

The files extention is .php

Where can I edit the stylesheet?

You can edit the stylesheet from ./themes/default/assets/css

The main style file is: style.css

Where I can add my own code inside head/body/footer tags?

You can do that from ./themes/default/main/header.php, ./themes/default/main/footer.php

How to setup the PayPal payment method?

Login to PayPal, then click here: https://developer.paypal.com/developer/applications/create

Set your app name, and email address and click Create App

On the top right side, you can see two tabs, SandBox and Live, click on live.

Copy the client id and secret id, then save them on Admin Panel > Settings > Payment Settings.

How to setup credit card payment methods?

Create new account in http://stripe.com

Go to account settings and setup your bank account.

One you're done with your account info, go to API keys, and get the live keys.

Copy the keys, then save them on Admin Panel > Settings > Payment Settings.

How to edit & customize email templates which are sent for users?

You can change them from ./themes/default/emails

Where is favicon.ico located in Quickdate?

You can change it from ./themes/default/assets/img/icon.png

How to edit PRO packages page?

You can add more info in ./themes/default/pro

How can I edit the footer menu?

You can edit the footer from: ./themes/default/main/footer.php

Where is the profile page template files located?

You edit the your profile page from: ./themes/default/myprofile.php

You edit the user profile page from: ./themes/default/profile.php

Languages

How to add a new language?

You can do that from Admin Panel > Languages > Add New Language

How to set the default language?

You can set it on Admin > Settings > Site Settings > Default Language

SSL Setup

How can I install SSL?

After you have bought the SSL certificate, go to ./config.php file, find $site_url, replace your site url to https version.

How can I redirect my website to the SSL version?

Make sure you have SSL working on your domain, and $site_url is set to SSL version in ./config.php file.

Open .htaccess file, under "RewriteEngine On", copy and the paste the code below:


RewriteCond %{HTTPS} off
RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI} [R,L]
                        

Support

I got a problem, How can I get support?

If you need support, or if you're facing any problems, please contact us via Envato Support tab
Please note that our respond can take up to 2 business days.

What does the support include?

Availability to answer questions, Answering technical questions about item’s features, Assistance with reported bugs and issues, Help with included 3rd party assets.

Any customization request will be ignored.

Please make sure to read more about the support policy.

I have opened a ticket, but there is no respond, why?

If we didn’t respond to you more than 2 days, simply re-send your message, and i’ll contact you soon as i can.